TELECOM Digest OnLine - Sorted: Re: Vonage Outage Last Thursday, was: Vonage


Re: Vonage Outage Last Thursday, was: Vonage


DevilsPGD (ihatespam@crazyhat.net)
Mon, 07 Mar 2005 00:46:30 -0700

In message <telecom24.99.4@telecom-digest.org> Danny Burstein
<dannyb@panix.com> wrote:

> "Vonage ... suffered an outage that left about half of its 500,000
> subscribers without phone service for about 45 minutes.

> "The outage was caused by a glitch with a software upgrade Thursday
> night, said Brooke Schulz, a spokeswoman for Vonage Holdings Corp.

> "The problem struck at about 2:45 p.m. EST, and Vonage stabilized the
> network with a software patch within an hour...

> "Vonage said about 50% of all inbound and outbound traffic was
> affected by Friday's disruption.

> To which I'd only add, "big deal. yawn." Unlike all the whiners who,
> for some reason, love to point out each and every hiccup the
> alternates run into.

Since that outage all three of my ATAs are dropping inbound calls
15-30 seconds after I answer.

Whether it's related or not, I don't know, but they're connected via
two different ISPs, at two physical locations, all the ATAs have been
rebooted.

At this point, I'm pretty sure it's Vonage's fault, not mine.

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