TELECOM Digest OnLine - Sorted: T-Mobile USA Tops Wireless Carriers for Overall Business Customer


T-Mobile USA Tops Wireless Carriers for Overall Business Customer


Monty Solomon (monty@roscom.com)
Wed, 4 May 2005 22:29:59 -0400

T-Mobile USA Tops Wireless Carriers for Overall Business Customer
Satisfaction
- May 4, 2005 08:05 AM (BusinessWire)

BELLEVUE, Wash.--(BUSINESS WIRE)--May 4, 2005--

T-Mobile(R) Get More(R) Promise Delivers Great Customer
Satisfaction to Businesses

Business professionals have several choices when it comes to selecting
a wireless service, and when it comes to receiving a great wireless
experience, business leaders rated T-Mobile USA (NYSE:DT) highest in
customer satisfaction for business wireless service.

J.D. Power & Associates announced the results today of its first-ever
Business Wireless Satisfaction Study(SM). In a survey of decision
makers from small businesses to large enterprises, T-Mobile scored
higher than the other four national carriers and well above the
industry average.

T-Mobile ranks highest in five out of the eight factors that drive
overall business wireless satisfaction. The wireless service provider
scored significantly better than the industry average in four of the
eight factors including sales representatives and account executives,
billing, promotions and cost of service.

- http://finance.lycos.com/home/news/story.asp?story=48872294

Post Followup Article Use your browser's quoting feature to quote article into reply
Go to Next message: Monty Solomon: "Verizon Wireless Wins Network Computing Magazine's Well-Connected"
Go to Previous message: Monty Solomon: "SBC Communications Selects Amdocs for Project Lightspeed"
TELECOM Digest: Home Page