TELECOM Digest OnLine - Sorted: Re: Do Not do Business With Sprint PCS !

Re: Do Not do Business With Sprint PCS !

Steve Sobol (sjsobol@JustThe.net)
Tue, 31 May 2005 23:40:05 -0700

Steven Lichter wrote:

> Last month my ear piece jack went out, the phone was less then a year
> old and I do carry the replacement insurance on it, but in my case it
> made no difference. They replaced my phone no questions asked, the
> tech reprogrammed my phone directory; which they do, but he also moved
> all my ring tones and other stuff from the phones browser. I had
> little trouble with them when the phones went bad, but moved when the
> merger went through because I had had major problems with GTE
> Moblenet, and at the time I was with GTE California. I got so made at
> them, I told the rep I was talking to, I wanted to speak to the
> President of the company, what was strange is they transfered me and
> was talking to him.

Which company? GTE (which is now Verizon) or Sprint?

And what makes you think you were talking to *the* President? At best
you were talking to a regional president. But I don't believe you were
talking to someone that high up at all.

> I told him my problem and he fixed it, but I still dumped the service.

Dumped which service? Your post isn't exactly clear.

JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
Steven J. Sobol, Geek In Charge / sjsobol@JustThe.net / PGP: 0xE3AE35ED

"The wisdom of a fool won't set you free"
--New Order, "Bizarre Love Triangle"

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