TELECOM Digest OnLine - Sorted: Verizon's Aggressive New Spam Filter Causing Problems

Verizon's Aggressive New Spam Filter Causing Problems

Monty Solomon (monty@roscom.com)
Tue, 25 Apr 2006 08:08:57 -0400

Verizon's Aggressive New Spam Filter Causing Problems
Posted by ScuttleMonkey on Monday April 24, @12:02PM
http://it.slashdot.org/article.pl?sid=06/04/24/1538205

aviancarrier writes "Verizon DSL has turned on a very aggressive spam
filter that is blocking lots of long-time legitimate emails. Emails
get bounced with an error: 'XX@verizon.net: host
relay.verizon.net[206.46.232.11] said: 550 Email from your Email
Service Provider is currently blocked by Verizon Online's anti-spam
system. The email "sender" or Email Service Provider may visit
http://www.verizon.net/whitelist and request removal of the block.'

That whitelist web page lets you request one address at a time to be
whitelisted with no guarantee for their response time to process it.
I have tested multiple email sources and only one got through. As a VZ
customer, I just spent 28 minutes on a call to tech support,
eventually got a supervisor who knows nothing about the new spam
feature, and would only agree to email a manager who doesn't work
weekends about it. I warned her that VZ has a public relations problem
but she was too clueless to understand." Many users have submitted
this problem so it seems to be a pretty far reaching problem. There is
also a discussion going on over at Google about this problem.

http://it.slashdot.org/article.pl?sid=06/04/24/1538205

Post Followup Article Use your browser's quoting feature to quote article into reply
Go to Next message: Neal McLain: "5- v. 7-digit Dialing"
Go to Previous message: Monty Solomon: "CustomFlix to Support HD-DVD, Blu-Ray and WMV HD"
TELECOM Digest: Home Page